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2019 Compliance Update: Protecting Your Firm in a Complex Environment Why attend: Stay on top of the latest regulatory changes and issues to manage compliance and safeguard your firm. Session details: As the regulatory oversight environment continues to evolve, advisors must keep abreast of changing conditions to manage compliance risk. Learn about the latest developments and what to watch for, including: Recent developments in technology, privacy and cybersecurity   SEC’s continued focus on senior and vulnerable investors   New developments in regulation best interest Data in regulation and compliance 75 Minutes - Education Session | John Walsh, Eversheds Sutherland, LLP
2019 RIA Benchmarking Study Insights: Compensation as a Competitive Advantage Attend this short session to: Gain insights into RIA compensation strategies See how compensation has evolved over the years including benefits and ownership Learn how firms increase in organizational complexity as they grow 15 Minutes | Paula Shoup, Charles Schwab & Co.
2019 RIA Benchmarking Study Insights: The Importance of a Long-Term View Attend this short session to: Gain insights into RIA growth in AUM, revenue, and clients See how your peers are doing in key operational areas such as productivity and cybersecurity Learn how firms approach sharing equity and transitioning leadership 15 Minutes | Jerry Cobb, Charles Schwab & Co.
5G and the Next Generation of Real Asset Opportunities Why attend: Learn how 5G technology will disrupt the marketplace and create investment opportunities for the next generation of real assets. Session details: 5G technology’s exponentially improved connectivity will transform how people and infrastructure communicate with one another. In an interactive discussion focusing on real estate and listed infrastructure, a subject-matter expert will explore how 5G may impact real assets. Develop a framework for how to best evaluate those that are positioned to benefit from 5G, and the most appropriate ways for strategic and tactical advisors to allocate resources while navigating the current market landscape and early stages of 5G. This 30-minute session is scheduled to take place on The Exchange showcase stage. After the session, continue the conversation by visiting our booth in The Exchange.  Seating for this session is at capacity, however standing room is still available. 30 Minutes - Showcase Stages | Andy Wilson, DWS
5 Year Outlook: Navigate the Market with Confidence Why attend: Uncover key investment themes and tactical opportunities to inform your asset allocation decisions over the next five years. Session details: Are your investment portfolios positioned to handle the upcoming market environment? Join our Chief Investment Strategist as he reveals the key economic and market themes, return forecasts, and tactical opportunities that are driving the firm’s most important asset allocation decisions. During this practical application session, find out about: Strategic and tactical considerations around growth, inflation, and interest rates Current risk cases and their potential impact on portfolios Five-year return forecasts for global asset classes 75 Minutes - Education Session | Jim McDonald, Northern Trust
Advanced Roth Planning: How to Squeeze More Juice Out of the Tax Lemon Why attend: Discover how to help your clients take full advantage of Roth IRA conversions to gain optimum tax benefits during retirement. Session details: Do your clients know what their tax rates will be when they need to access their retirement funds? That unknown poses a major risk for many retirees, but a Roth IRA conversion can help reduce and/or eliminate it. Gain an understanding of critical Roth conversion rules and advanced conversion strategies which you can use to help clients move as much money as possible from tax-deferred accounts to tax-free accounts at the lowest cost. Learn: The merits of Roth conversions How the Tax Cuts and Jobs Act affects Roth RIA conversion planning How to distinguish between Roth IRAs and designated Roth accounts   For CPE Credits: Learning Objectives: The merits of Roth conversions How the Tax Cuts and Jobs Act affects Roth RIA conversion planning How to distinguish between Roth IRAs and designated Roth accounts Prerequisite: None Program Knowledge Level: Overview Delivery Method: Live Field of Study: Finance - Technical 75 Minutes - Education Session | Jeffrey Levine, Kitces.com
AdvisorEngine: Who, What and When Come hear the latest developments that AdvisorEngine has to offer. 30 Minutes - Showcase Stages | George Irvin, AdvisorEngine
An Inside View of Washington Greg Valliere cuts through the rhetoric and partisan maneuvering to offer observations about how Washington, D.C., politics affects financial markets.  30 Minutes - Keynote Session | Greg Valliere, AGF
Anticipating the Test: Preparing for 2019 SEC Examinations Why attend: Through case studies and interactive dialogue, attendees will gain insight into this year’s SEC examination and compliance priorities and how you can best prepare. Session details: Are you ready for your next SEC exam? The SEC’s Office of Compliance Inspections and Examinations issues Risk Alerts to remind advisors of their regulatory responsibilities and educate firms on how to advance their compliance efforts. Recent Risk Alerts have focused on issues such as cybersecurity, safeguarding, disclosures related to fees and expenses, and senior investor issues, all of which are likely to appear on the next exam. In this session you will learn about: This year’s emphasized areas of focus, including Regulation S-P, the new California Consumer Privacy Act, cybersecurity, senior investor protections, advisory fees and expenses, and performance advertising Internal controls firms should consider implementing based on best practices outlined in the Risk Alerts for successfully managing compliance SEC focus areas and how to prepare for your next examination  2 Hours - Extended Education | Michelle Jacko, Jacko Law Group, PC
Becoming a Forward-Thinking Advisor Why attend: Discover how to prepare your firm for the future by developing a strong culture that drives value and differentiates your business. Session details: Forward-thinking advisors have one thing in common: They know how to build strong cultures that empower their firms. Being forward thinking also means knowing how to grow your enterprise value—whether vertically by adding more clients or horizontally by offering more services—and foster solid succession planning. A subject-matter expert will discuss why: A strong culture, team building, and recruiting are critical for creating efficiency Focusing on results will add value for clients and boost your enterprise value Adopting and experimenting with innovative technology can help you stand out from the competition and pave the way to a successful future 75 Minutes - Education Session | Larry Miles, Adviceperiod
Be Prepared, Be Empowered: Key Questions Women Should Be Asking to Navigate Their Financial Futures Why attend: Learn how to guide female clients preparing for their financial futures in the wake of a spouse’s death or divorce. Session details: Many clients do not know the right questions to ask following a death of the spouse or a divorce. Due to prevailing gender roles, women predominantly suffer the consequences of incomplete information about their rights and obligations. Leslie Geller will walk you through a hypothetical case study and discuss: The most common pitfalls women face, and why incomplete information is often to blame Key questions women should be asking their professional advisors How to create information “guideposts” to help clients prepare for their financial futures Why guiding women through this process can help advisors retain clients and acquire new ones across generations and through family transitions 75 Minutes - Education Session | Leslie Geller, Capital Group
Beyond the Math Why attend: Learn how to pave the way for your firm’s future success through a deeper understanding of business continuity.  Session details: Ensuring the best possible outcome for succession goes beyond simply knowing your firm’s worth. Subject-matter resources offer perspectives on factors advisors should consider when seeking to maximize the value and experience they’ve built with their businesses. Ensure the ongoing success of your firm and its clients by understanding the four phases of any transaction: Consideration: Making the right decisions at the right time Determination: Working with the right people to achieve your goals Integration: Carrying out strategies that benefit clients Affirmation: Measuring your firm’s outcomes and gauging its success 75 Minutes - Education Session | Wendy Hartman, Buckingham Strategic Wealth
Shannon O'Toole, Buckingham Strategic Wealth
Beyond the Portfolio Snapshot Report: Why Holistic Advice Requires Advanced Analytics Why attend: Discover why augmenting holistic advice with portfolio analysis tools can better help you empower clients to make successful choices Session details: Research shows that advisors who provide holistic advice add significant value beyond market performance, earning an additional 1.5%-3% annually. Providing holistic advice offers personalization that apps and robo advisors can’t reproduce. A subject-matter expert will discuss why advisors should use the same portfolio analysis tools as asset managers, such as scenario analysis, attribution analysis, and advanced asset allocation. Learn how Morningstar has paired with top advisor software platforms, using its aggregation services to bring households into Morningstar Direct for Wealth Management. This 30-minute session is scheduled to take place on The Exchange showcase stage. After the session, continue the conversation by visiting us in our booth. Seating for this session is at capacity, however standing room is still available. 30 Minutes - Showcase Stages | Emilie Neumeier, Morningstar
Adrian Johnson, Morningstar
Breakfast Breakfast 30 Minutes |
Breakfast in the Exchange Breakfast in the Exchange 1 Hour |
Break in The Exchange Break in The Exchange 45 Minutes |
Bridge the Gap: Create an Environment Where All Generations Work Together in Harmony Why attend: By 2025, millennials will make up 75% of the working world. They are our future clients, our future coworkers, and our future leaders. If that idea scares you, allow this session to change your mind. Session details: There’s nothing remarkable about a new generation entering the workforce. It’s a phenomenon that has always existed and always will. Now it’s millennials. Next it will be Gen Z. After Gen Z, it will be Gen Alpha. The only constant is change, and those who embrace that fact and adapt, in the long run, will outperform the ones that don’t.  As both a millennial herself and someone who has employed thousands of millennials over the last decade, Kristen Hadeed knows what it takes to attract and retain the next generation. She’ll help you see beyond stereotypes and inspire you to create an environment that brings out the best in everyone: a place where people of all generations can thrive, contribute, collaborate, and work together in harmony. How to understand generational differences in communication and working styles Relationship-building tools that work even with time or technological constraints How to create an engaging office culture that fosters loyalty and productivity 75 Minutes - Education Session | Kristen Hadeed, Student Maid
Brunch in The Exchange Brunch in The Exchange 1 Hour |
Build, Buy or Follow: The Three Most Valuable Insights from 22,000 Aladdin Portfolio Consultations Why attend: Drawn from consulting on 22,000 portfolios, learn practical insights from real-world advisor case studies to help your clients meet their goals. Session details: Most portfolios have done well over the past decade-long bull market.  The question on everyone’s mind is if your clients have the right portfolios for the next decade.  Over the past two years, we analyzed more than 22,000 portfolios for 1,700 advisors. Discover how to: Factor in your portfolios’ factor weighting Manage longevity risk in clients’ portfolios and asset allocation Compare your portfolio versus your peers Incorporate environmental, social, and governance insights into proposals Scale your firm with commission-free model portfolios designed for Schwab’s platform   75 Minutes - Education Session | Martin Small, BlackRock
Brett Mossman, BlackRock
Building Better Portfolios with Behavioral Finance Why attend: Gain insight into behavioral finance principles and how you can apply them in portfolio solutions to help keep clients on track, while improving your value proposition in the process. Session details: Studies show that demographic and social influences affect investing choices. With a behavioral finance-focused approach to portfolio construction, advisors can help mitigate the potentially negative effects of biases,and ultimately help foster more constructive client behavior. In a panel discussion, three subject-matter experts will offer insights into how behavioral finance can enhance portfolio solutions along with practical and actionable strategies to help manage client biases. Discover: How advisors are incorporating behavioral finance in portfolio construction decisions and client interactions Practical tips for employing behavioral finance concepts and how they can help generate better client outcomes Investment strategies and asset allocation approaches that can help keep clients on track and shield them from their worst impulses   Charles Schwab Investment Management is an affiliate of Charles Schwab & Co., Inc. and a subsidiary of The Charles Schwab Corporation. For Institutional Use Only. The Schwab Center for Financial Research (SCFR) is a division of Charles Schwab & Co., Inc. Henry Lao and Mercer Advisors are not affiliated with Charles Schwab Investment Management, Charles Schwab & Co or the Charles Schwab Corporation. (0919-9KET) 75 Minutes - Education Session | Omar Aguilar, Charles Schwab & Co.
Henry Lao, Mercer Global Advisors
Greg Laurence, Charles Schwab & Co.
Mark Riepe, Charles Schwab & Co.
Build on Your Clients’ Passions: A Value-Driven Strategy for Charitable Giving Why attend: Gain new insight into implementing charitable giving strategies for your clients and find out how a new philanthropy toolkit can help. Session details: Charitable planning is a popular value-added service that advisors provide to high-net-worth clients, who are increasingly requesting guidance on philanthropic planning as part of their wealth management strategies. Learn about a philanthropy toolkit designed by Stanford University in partnership with Schwab Charitable that gives advisors and their high-net-worth clients a structure for philanthropic conversations. Discover: How to expand your relationships with high-net-worth clients through charitable planning Tactics for offering strategic guidance on charitable giving Ideas for extending the conversation beyond tax-driven topics into the value-driven aspects of charitable planning 75 Minutes - Education Session | Kim Laughton, Schwab Charitable
Stephanie Diamond, Schwab Charitable
Nadia Roumani, Stanford Center on Philanthropy and Civil Society, Effective Philanthropy Learning Initiative
Caution! Low-Level Bridge Ahead: Medicare, Custodial Care and the Impact on Retirement Income Why attend: Medicare surcharges, the taxation of Social Security, and early retirement all impact the amount of retirement income and how long that income will last. Learn to create prudent accumulation and withdrawal strategies to keep clients under critical tax thresholds to increase and extend retirement income. Session details: Are you ready to help your clients transition to retirement? As they move down that path, they’ll require some combination of qualified accounts, Social Security benefits, an investment portfolio, and possibly a pension. You’ll need to create prudent accumulation and withdrawal strategies so your clients can remain under critical tax thresholds and increase their retirement income. This session will explore: The effect of provisional income on Social Security Medicare taxation and its impact on retirement income Advanced planning with Health Savings Accounts Estimating health care costs for early retirement Effectively engaging clients regarding custodial care   For CPE Credit: Learning Objectives: The effect of provisional income on Social Security Medicare taxation and its impact on retirement income Advanced planning with Health Savings Accounts Estimating health care costs for early retirement Effectively engaging clients regarding custodial care Prerequisite: None Program Knowledge Level: Overview Delivery Method: Live Field of Study: Finance - Technical 75 Minutes - Education Session | Peter Stahl, Bedrock
CFP Ethics: New Standards for a Fiduciary World Why attend: Find out about the CFP Board’s latest guidelines for ethics and conduct, and how your practice will benefit from them. Session details: The CFP Board’s new Code of Ethics and Standards of Conduct, which guides the work of CFP® professionals, will take effect on October 1, 2019. The new version adds greater rigor to the CFP certification requirements, enhancing the value you bring to your clients. Using polls, videos, and case studies, a subject-matter expert will help you: Identify the structure and content of the revised code and standards, and grasp the significant changes Act in accordance with the CFP Board’s fiduciary duty Apply the standards in your financial planning practice Recognize situations when specific information must be provided to a client Recognize and avoid, or fully disclose and manage Material Conflicts of Interest 1.75 Hours | Daniel Candura, Candura Group, LLC
China: Trade, Tariffs and the Trillion Dollar Opportunity Why attend: Learn why China’s growth opportunities and innovation make the country too big for investors to ignore.  Session details: The trade dispute with China shouldn’t deter investors from appreciating the country’s strong fundamentals and long-term economic growth trends. Rising consumer wealth creates new investment opportunities and fosters innovation that will influence global businesses for years to come. Strategists from Matthews Asia will discuss China’s importance and offer insights into topics including: U.S.-China relations, including trade, politics and markets Key misconceptions about the world’s second-largest economy The domestic A-share equity market and the portfolio implications of being underweight China Why active management is essential to capture the opportunity   For CPE Credits: Learning Objectives: U.S.-China relations, including trade, politics and markets Key misconceptions about the world’s second-largest economy The domestic A-share equity market and the portfolio implications of being underweight China Why active management is essential to capture the opportunity Prerequisite: None Program Knowledge Level: Overview Delivery Method: Live Field of Study: Economics - Technical 75 Minutes - Education Session | David Dali, Matthews Asia
Joyce Li, Matthews Asia
Andy Rothman, Matthews Asia
Closing the Wealth Gap by Creating a Culturally Responsive Firm Why attend: Gain insight into how firms can reach traditionally overlooked and underserved communities by becoming more culturally responsive. Session details: Financial advisors and planners are the most qualified people to close the ever-widening wealth gap. To succeed at this, they need to improve their ability to reach historically ignored communities, which requires understanding a wide range of client needs and fostering greater financial literacy. A subject-matter expert will discuss how to: Build (or reinvent) your firm to be culturally responsive Tailor your business model and practice to the unique challenges and day-to-day experiences of specific communities Expand your firm’s reach and reputation by working with clients who face financial struggles 75 Minutes - Education Session | Chloe McKenzie, On a Wealth Kick
Combatting Fake News: Why Exchange-Traded Funds Won’t Cause the Next Market Selloff Why attend: Separate fact from fiction about the value of exchange-traded funds and discover why they do not impact market sell-offs. Session details: As ETF assets and secondary market trading volume have increased, pundits have misrepresented the role that ETFs play in market selloffs. Two subject-matter experts will review historic upticks in volatility to challenge the narrative that ETFs are responsible for selloffs, and explore why they remain a crucial asset for investors. Gain insight into: The value of ETFs’ transparency and dual avenues of liquidity How ETFs can deliver benefits during periods of market stress The necessity of moving beyond expense ratios to evaluate overall liquidity How to achieve more efficient assessments of the total cost of ownership 75 Minutes - Education Session | Michael Arone, State Street Global Advisors
Matthew Bartolini, State Street Global Advisors
Communicating to Connect Why attend: Gain insight into the challenges of communicating with clients today and learn strategies to help build stronger connections. Session details: Effective communication with clients has never been more important. In an interactive workshop that incorporates elements of applied improvisation and research from the MIT AgeLab, you’ll practice simple exercises adapted for financial professionals that impart immediately actionable communication skills, as well as learn which traits clients deem most important. In this session, explore: The realities and risks of client communication today How to create REAL (Rational, Emotional, Authentic, and Loyal) connections How to better assess client perspective and leverage listening tools to help you maintain focus   For CPE Credit: Learning Objectives: The realities and risks of client communication today How to create REAL (Rational, Emotional, Authentic, and Loyal) connections How to better assess client perspective and leverage listening tools to help you maintain focus Prerequisite: None Program Knowledge Level: Overview Delivery Method: Live Field of Study: Communications and Marketing - Non Technical 75 Minutes - Education Session | Ryan Sullivan, Hartford Funds
Comprehensive Wealth Management = Managing Both Sides of the Balance Sheet Why attend: Discover how integrating lending into your financial planning process can help you deliver superior solutions and, as a result, attract and retain more clients.  Session details: Do you know how to craft a comprehensive wealth management plan? Integrating both sides of the balance sheet can strong results for your clients. Tom Anderson will explain how incorporating lending into his financial planning strategy helped his firm reach $1 billion in assets under management, and why it’s important to position yourself as a personal chief financial officer for your clients. Discover how to: Use assets and liabilities to develop a strong financial plan Stand out from the crowd by demonstrating the value of comprehensive advice Deliver superior solutions and competitor-proof your practice 75 Minutes - Education Session | Thomas Anderson, Thomas J. Anderson Enterprises
Content Marketing: Leveraging Today’s Digital First Environment to Get Your Message Out Why attend: Discover the power of content marketing and how you can put it work to promote your business and efficiently serve your clients.  Session details: Bill Gates once declared that “content is king.” His vision of the Internet becoming a marketplace for content has come true, creating major opportunities for advisors to take advantage of digital, social, and mobile innovations to augment the human relationships that are the foundation of successful advising. Megan Carpenter will offer insight into how content and digital marketing can help advisors increase engagement with clients, add value to services, improve SEO, increase website traffic, and generate leads. Discuss how to: Determine whether content marketing is right for your firm Build a content team to create appropriate material Promote your content and fill your sales pipeline Build a measurement plan for analysis and reporting 75 Minutes - Education Session | Megan Carpenter, FiComm Partners, LLC
Create More ‘A-HA!’ Moments: Demo the Latest in Portfolio Technology Why attend: Top RIAs are scaling their businesses with the latest portfolio management technology. With the right tools, you can too. Session details: Tamarac added BlackRock’s easy-to-use risk analytics to their platform, making it simple to show clients and prospects in minutes the impact of working with you. The combined power of these capabilities help create those ‘A-HA!’ moments that strengthen your own conviction and make lasting impressions in clients’ minds. Leave this session with high-power ideas to: Scale your investment process Stress test your market views Get ahead of client anxieties Shape the decisions that impact your clients’ financial well-being. This 30-minute session is scheduled to take place on The Exchange showcase stage. After the session, continue the conversation by visiting us in the Schwab Center 30 Minutes - Showcase Stages | Cameron Sheehan, Envestnet
Andre Freyer, BlackRock
Creating a Digital-First Culture at Your Firm Why attend: The process of transforming your firm’s operations from reliance on paper-based processes to fully adopting fast, simple, more secure digital workflows can appear confusing and overwhelming at first glance. As a result, many firms may put off their digitization plans, and therefore miss out on the incredible efficiencies they can deliver.  As your trusted partner, we are here to help you navigate this evolution, no matter where you are on your technology adoption journey. Session details: Is your firm still relying on paper-based processes? Or has your firm begun transitioning to digital tools, and you’re looking for strategies to accelerate the transformation? We will help you assess where your firm currently stands on the adoption spectrum, and develop a strategy to drive digital adoption at a pace that works for your firm.  No matter how far your firm has progressed in this effort, this session will provide: Tips for using digital tools to complement your client service offering Real-time training options available to help your employees efficiently navigate digital workflows Preview of our new Technology Adoption booth located in the Schwab Center providing additional tips, tricks and resources 30 Minutes - Tech Education | Brittany Kremer, Charles Schwab & Co.
Lauren Wheeles, Charles Schwab & Co.
Crucial Conversations: Late Stage Credit Positioning for Risk & Opportunity Why attend: Gain insight into the current state of corporate credit market, how it may be at the epicenter of the next financial downturn, and how to mitigate risk. Session details: Following the 2008 Global Financial Crisis, easy money policy has created cheap financing and incentivized corporations to increase debt on balance sheets. As recession risks mount in the U.S., excesses from the corporate debt market could play a role in the next downturn. A Guggenheim subject-matter expert will discuss the current state of corporate credit markets, offer an historical perspective on corporate credit total returns during recessionary periods, and explore optimal fixed-income strategies to maintain attractive income and total return potential while mitigating downside risk. This 30-minute session is scheduled to take place on The Exchange showcase stage. After the session, continue the conversation by visiting our booth in The Exchange.  Seating for this session is at capacity, however standing room is still available. 30 Minutes - Showcase Stages | Brian Smedley, Guggenheim Partners
Cybercrime, Fraud and Senior Exploitation: What's a Firm to Do? Why attend: The fraud schemes targeting advisors continue to become more complex with new challenges popping up every day.  Fraudsters are focused on your data, your clients and your assets.  Session details: Join Michelle Thetford as she unravels and shares: the latest schemes best practices to detect and prevent them 60 Minutes - Education Session | Michelle Thetford, HighTower Advisors
Cybersecurity: Best Practices to Protect Your Firm Why attend: Gain a better understanding of the current cybersecurity landscape, the latest threats, and the immediate steps you can take to keep your firm safe. Session details: Every firm, no matter the size, is vulnerable to cyber threats that can cripple their business and erode client trust. In this highly interactive session, you’ll learn the latest best practices for enhancing your cybersecurity program. Whether you’re just starting out or building on what you already have, we’ll provide actionable next steps and cover topics including: The current cybersecurity landscape, including the regulatory environment and latest threats Elements of a strong cybersecurity program Key best practices you can use to enhance your firm’s efforts Schwab tools and resources to help you build and maintain an effective program 75 Minutes - Education Session | Adam Moseley, Charles Schwab & Co.
Death by a Thousand Cuts: Navigating Fixed Income Today Why attend: For the last 40 years, US fixed income investors have enjoyed the tailwind of a secular decline in interest rates. But today, the future for income investors is increasingly cloudy. Rates today are approaching record lows, with the 30-year bond touching below 2% for the first time in history, roughly $14 trillion in negatively-yielding debt globally, and a fresh round of QE recently announced in Europe. Given this backdrop, how should a fixed income portfolio is positioned? What do the next 10 years hold for fixed income investing? Join Gautam Khanna- Head of Insight’s US Core and Core Plus strategies and Liz Young Director of Market Strategy as they discuss the future for fixed income investors. 75 Minutes - Education Session | Gautam Khanna, Insight Investment
Liz Young, BNY Mellon Investment Management
Delivering on Our Promises: Reviewing a Year of Schwab Technology Launches Why attend: Learn about how Schwab has delivered against the Platform Strategy shared at last year’s IMPACT, and hear how advisors are directly benefiting from these new technologies. Demonstrations will highlight how deployments on Schwab and 3rd party platforms are extending access to these new capabilities. Session details: Our technology mission is to help advisors put clients first. Discover how we are delivering against our advisor technology strategy to provide a best-in-class custodial experience, as well as broad and deep integrations with leading 3rd party technologies – maximizing choice and flexibility. You’ll see this strategy come to life through the real-world experiences of advisors and vendors. The session will cover: An overview of capabilities we have delivered—both through Schwab Advisor Center®, and through integration with leading 3rd party vendors Insights into how these capabilities will help you to streamline operational tasks Summary of upcoming features and enhancements An overview of the array of Schwab and partner solutions you can explore in The Exchange 1.5 Hours - Extended Education | Andrew Salesky, Charles Schwab & Co.
Schwab Technology Leadership Team, Charles Schwab & Co., Inc.
Digital 2.0: Combining Human and Digital Elements in Client Interactions Why attend: Discover how your clients can benefit from an approach that combines digital tools with a personal touch geared to their specific needs.  Session details: Technology has made it easier to onboard clients, reduce paperwork, and increase transparency. It has also created new business models, such as crowdsourcing and robo advising, as well as reduced the cost of serving clients, lowering the barrier to entry for financial advice. But now we are moving towards a new phase of transformation focused on blending physical and digital interactions to add value. Join subject-matter experts as they discuss: The importance of tailoring personal and digital interactions to meet clients’ lifestyle needs Why the quality of interaction and the authenticity of advice are more important than speed and convenience The opportunities and challenges advisors face in scaling personal service 75 Minutes - Education Session | Sinisa Babcic, Ernst & Young
David Deane, Ernst & Young
Matthew Hatch, EY
Digital Workflows: A Faster, Easier and More Secure Way to Open and Manage Client Accounts Why attend: Thanks to Schwab’s suite of digital tools, it’s easier than ever to deliver a fast, seamless client experience when opening accounts and performing account management and maintenance actions. At each step, the technology pre-fills information, helps prevent errors, and lets your clients securely approve with a few taps on their mobile devices or clicks of a computer mouse. Session details: You want to be able to make a great impression on your clients from the very beginning—and that means delivering the best possible experience starting with the new account opening process.  Our digital tools use smart applications to help eliminate errors and rework, and enables quick, secure, client approvals. Learn how Schwab’s digital workflows help you improve the client experience for both new and existing clients: Use the digital account open workflow to pre-populate forms with CRM data, leverage smart field technology to reduce errors, eliminate paper documents, and even include your firm’s documents --- allowing your clients to approve everything in minutes With eAuthorization for move money transactions, your clients can easily approve checks, wires and journals anywhere on their mobile devices Need to change a client address? Use the digital address change workflow to give your clients a simple, paper-free experience Hear more about the strategy to expand the Digital Office capabilities 30 Minutes - Tech Education | William Pearson, Charles Schwab & Co.
Diplomacy in the Twenty-First Century Despite a host of challenges and pessimism about the state of global politics and economic forces, the global economy is in good shape, and we’re living in a time that has seen the greatest alleviation of poverty in the past 30 years, according to Nicholas Burns. Diseases like polio are close to being eradicated, and the promise of the digital age is delivering—with artificial intelligence and human genome breakthroughs making lives better. Geopolitically, the world has avoided military conflict on the level of the world wars of the twentieth century. Mr. Burns discusses major trends challenging global peace and stability, among them a weakening U.S. leadership role, the U.S.-China competition for power in the Indo-Pacific, and the North Korea nuclear crisis. He also examines prospects for stability in the Middle East and Europe, along with the deepening political crisis in the United States and its impact on foreign policy. 60 Minutes - Keynote Session | Nicholas Burns, Former U.S. Under Secretary of State for Political Affairs
Diversifying and Expanding Your Practice by Managing Employer Sponsored Retirement Plans Why attend: Gain greater insight into managing employer sponsored retirement plans and learn about the benefits they can bring to your practice. Session details: Are you interested in working on employer sponsored retirement plans including 401k, 403b, 457, or defined benefit/cash balance plans but aren’t sure how to get started?  Do you already manage retirement plans but want to grow that part of your business? Company retirement plans can help diversify your revenue stream and deepen your relationship with business owners and C-suite wealth clients. A panel discussion will shed light on what you need to know to advise on employer sponsored retirement plans and provide information about the resources available through Schwab to assist and guide you. This 60-minute session is scheduled to take place on The Exchange showcase stage. After the session, continue the conversation by visiting our booth in The Exchange. 60 Minutes - Showcase Stages | John Blossom, ABG Retirement Plan Services
Tiffany Case, Epic Retirement Plan Services
Chad Azara, Professional Capital Services
Scott Cloud, The Retirement Plan Company, LLC
Diversifying Beyond Corporate Credit: Uncovering Opportunities in Structured Products Why attend: Learn how structured products provide a balanced and flexible approach to fixed-income investing while diversifying client portfolios. Session details: Traditional approaches to fixed-income investing are highly concentrated around one risk factor—interest rates. Structured products offer one way to access to the consumer balance sheet, which unlike government and corporate balance sheets has de-levered since 2008. A subject-matter expert will discuss how fixed-income investors can maintain strategic flexibility and navigate credit and interest rate volatility while generating positive risk-adjusted returns in all market environments and uncorrelated returns to traditional asset classes. This 30-minute session is scheduled to take place on The Exchange showcase stage. After the session, continue the conversation by visiting our booth in The Exchange.   30 Minutes - Showcase Stages | Jason Callan, Columbia Threadneedle Investments
EdTalks: Attracting and Retaining Talent Dig into the questions and issues that matter most to you. Ed Talks are hour-long, hosted conversations in The Exchange that amplify education session topics. Join Kathy Freeman, with Kathy Freeman Company along with a small group of peers to share insights, learn more, and explore new possibilities, including: Tools for attracting talent  How to think about the appeal of your firm and share the message How to ensure your firm is attractive to new talent Thinking outside the box for future sources of talent Tools for retaining talent  Why other firms can capture mindshare of your people? Defending against loss and steps to preparation 60 Minutes - Education Session |
EdTalks: Bracing for a Market Downturn Dig into the questions and issues that matter most to you. Ed Talks are hour-long, hosted conversations in The Exchange that amplify education session topics. Join with a small group of peers to share insights, learn more, and explore new possibilities.  60 Minutes - Education Session |
EdTalks: Client Experience Dig into the questions and issues that matter most to you. Ed Talks are hour-long, hosted conversations in The Exchange that amplify education session topics. Join with a small group of peers to share insights, learn more, and explore new possibilities.  60 Minutes - Education Session |
EdTalks: Cybersecurity Dig into the questions and issues that matter most to you. Ed Talks are hour-long, hosted conversations in The Exchange that amplify education session topics. Join with a small group of peers to share insights, learn more, and explore new possibilities.  60 Minutes - Education Session |
EdTalks: Digital Marketing Dig into the questions and issues that matter most to you. Ed Talks are hour-long, hosted conversations in The Exchange that amplify education session topics. Join Professor Michael Myers with a small group of peers to share insights, learn more, and explore new possibilities.  60 Minutes - Education Session |
EdTalks: Family Office Community and Connections Join experts from the family office community and make connections with a small group of peers in an open format to discuss trends, share insights and discuss opportunities to better serve ultra-wealthy families.  60 Minutes - Education Session |
EdTalks: Firm of the Future Dig into the questions and issues that matter most to you. Ed Talks are hour-long, hosted conversations in The Exchange that amplify education session topics. Join with a small group of peers to share insights, learn more, and explore new possibilities.  60 Minutes - Education Session |
Emerging Markets: The World’s Innovation Lab Why attend: Learn how cultural shifts, innovation, and the evolving landscape in emerging markets offer new long-term strategic opportunities for investors. Session details: The Emerging Markets of today are vastly different than they were 30 years ago – even 10 years ago.  These markets have expanded in terms of market size, number of securities, and liquidity, and the drivers of returns are changing as well.   No longer just high beta, cyclical or commodity plays, many of these countries are home to firms that sit at the forefront of innovation and threaten the longstanding dominance of incumbents like Alphabet, IBM, Ford, and Wal-Mart.  This “New EM” deserves a dedicated, strategic allocation of a distinct investment style or a blend of styles, and a long-term investment horizon. We believe those investors who have not kept up with the structural changes and drivers of the asset class, and who remain under allocated to the “New EM”, may be overlooking a significant long term investing opportunity. This 30-minute session is scheduled to take place on The Exchange showcase stage. After the session, continue the conversation by visiting our booth in The Exchange. Seating for this session is at capacity, however standing room is still available. 30 Minutes - Showcase Stages | Peter Gillespie, Lazard Asset Management
Family Office Trends and What Families of Significant Wealth Expect Why attend: Learn about current trends in the family office industry, what today’s ultra-wealthy families expect from advisors, and what you should know to serve them. Session details: Ultra-wealthy families are seeking alternatives to large wealth management firms. Some of the fastest growing RIAs are offering family office services beyond traditional investment management and planning to better serve high-net-worth clients. In a panel discussion, four family office specialists will offer insight into: What is most important to ultra-wealthy families today, and what future generations will require Core characteristics of a family office, and the primary differences between single- and multi- family offices What products and services are most critical to these families How advisors can develop an effective strategy, brand, and value proposition to attract more ultra-wealthy families 75 Minutes - Education Session | Jill Matesic, Charles Schwab & Co.
Glen Johnson, Family Office Exchange
Tom Livergood, Family Wealth Alliance
Bret Magpiong, Aspiriant
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